The Yetee Reviews

Based on 154 customer reviews from our shopper community, The Yetee’s overall rating is 3.41 out of 5 stars and 72% of reviewers recommend this brand. Detailed ratings are also provided below to help you learn more about this brand. No customer consider The Yetee overall a good value option, based on a rating of 1.0 from 1 vote. The most common issues with The Yetee are around Shipping & Delivery, Return Policy, Customer Service and Price & Quality based on a rating of 1.0, 1.0, 1.0 and 1.0.

3.4

154 Reviews

Overall Rating

5 Stars

38

4 Stars

72

3 Stars

1

2 Stars

1

1 Star

42

Good Value

1.0

Price & Quality

1.0

Shipping & Delivery

1.0

Customer Service

1.0

Return Policy

1.0

All Reviews (154)
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Hoodt103
November 09, 2022
"Good quality t-shirts, smooth service."
I was a bit afraid to order from the Yetee after reading all these reviews, but the daily t-shirt that day just seemed too good to pass up. I'm glad I decided to buy it. It took about 6 weeks to arrive from the moment I placed the order, which in my experience is reasonable for an item shipping from the US to Australia (perhaps a little on the slow side - it took 2 weeks for the order to be processed). The print is good quality and the fabric is soft and comfortable. I think they run a little on the small side - I ordered a women's large and it's a little more snug than I was expecting from the measurements, so if you're in doubt over the size, go larger. All in all, a good product, arrived in a reasonable time frame. Don't be put off by all the negative reviews!
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ArleneObrien
May 25, 2022
"Do not give yetee any money. For anything."
my experience is paying the yetee for an unreleased game 5 months before it releases. the day on launch, they go silent. they don't answer emails. and the message boards flood with issues of people not getting their game. it is now 2 weeks later, yetee has stopped answering their phone. they've stopped responding to help tickets. and there are hundreds of people who paid them and received nothing.

yetee is borderline criminal organization that will lie cheat and steal from it's customers.

We can all understand things go wrong sometimes. But it's how we deal with issues that really shows our character. And the employees and owners of yetee have shown themselves to be the bottom of the barrel.

Avoid like the plague.
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LeahTucker
May 14, 2022
"Don't trust them for Kickstarter…"
Don't trust them for Kickstarter Project they will screw it !
They didn't send digital codes for videogame for a really lot of users. Still after 4 days nothing for a lot of users. They didn't give news or message about nothin' really disgusting from them !|
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beautifultiger203
May 14, 2022
"They botched the launch of a game"
They botched the launch of a game. It's not a big deal if the game developer that they botched it for is an established game developer that is already trusted by many. Problem is, this is a new game developer where trust is critical to their survival. The Yetee singlehandedly destroyed people's trust in the game developer, all because they cannot get their act together.

I feel for the game developer.

Please do not trust the Yetee as your fulfillment agent.

I've paid for the game in March, completed the choice of my platform in April. The game was launched on all platforms on 11 May... its 14 May today. Where is my code, Yetee? Where is your explanation? When is it coming?

No answer.
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silvertiger581
May 14, 2022
"Know your limitations"
They think "We're a small team" is a valid excuse for not doing their job in a timely manner. If you're that small, you shouldn't take on jobs you can't handle.
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purpledog586
November 11, 2021
"Ordering for Years With Nothing but Great Service"
I've been ordering from them for years, with barely any issues. I was sure I had made a review for them previously but upon looking into it I couldn't find any reviews, which is honestly a poor move on my part due to the amazing service I've had.

Despite me ordering from them for a good few years now, I've only ever contacted their support twice. Once was enquiring about delays during the first lockdown here in England, and the second time was due to a delivery showing as returned to sender that then showed up a short while after I contacted them. I would like to thank Taylor for the speedy replies and amazing service.

Whenever I wear a Yetee shirt I receive compliments from my friends, and sometimes even strangers about the amazing designs (and I always take the time to recommend the site, even if the design in question is no longer available for order).
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DarylWarren
October 15, 2021
"They have cool shirts and arrive with a…"
They have cool shirts and arrive with a month. Really wish they would base mystery shirts on your previous purchases though :( I hope they do some day.
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Gilbert.Carroll
July 23, 2021
"I have ordered from here 14 times"
Found this trustpilot entry by accident and felt compelled to leave a review after seeing all the negative ones.

I have ordered 14 times (about 20-30 shirts) from this website and the items all arrived within a reasonable time frame.

I live in West Coast of the US.

Never had to contact customer service, because I never had a reason to so can't comment on that.

Only maybe minor complaint is a mystery shirt ($6) I got 2-3 months back is showing some minor signs of fading/wear after wearing it a few times. This might also be due to it being an older shirt that was released a year prior.

Something to keep in mind is that these websites work on a print by demand basis. This means the shirt you order can take anywhere between two weeks to a month to receive. If you get a tracking number, then the problem from that point is usually with the postal service, not the people who sent the product.
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RaymondFleming
April 26, 2021
"I think people are pointing their…"
I think people are pointing their fingers wrong! I ordered a poster that didn't come through (I live in Europe), I sent an email to their custom service and almost got an instant reply asking if I wanted a full refund or a new poster sent. I wanted to give it a try and this time I got it! It looks really great.

Also wanted to add that the tracking code only works until it leaves the US which they also write on their page. My first package did leave the US but after that it dissapered, so it was actually not their fault it didn't make it to me but the postal service!
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orangemouse821
March 27, 2021
"Wonderful customer service"
Wonderful customer service! I ordered a package in oct but due to problems in which customs in my country (i live in europe) never contacted me to pay it was sent back. I lost hope and accepted that the package got lost somewhere on the way, as it sometimes happens. However the yetee contacted me and sent the package back to me with no extra cost and is now finally home and i can wear all the amazing shirts they have to offer! Have bought several things from them and otherwise never had a problem.
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crazygoose211
March 15, 2021
"Willing to lie and gaslight customers for their own profit"
This is a Review in response to the Yetees handling of the Wonder 101 Kickstarter campaign.

Tldr: Atrocious company with no customer service that is willing to lie, cheat and gaslight its customers to save its self a little money.

This is a company that knowingly sent out items that had entirely undisclosed import fees, then blamed the customers that purchased the items for them not telling us about the import duty despite the rules of Kickstarter expressly requiring it, They also sent the item with an invoice that was higher than the actual cost of the item increasing the already undisclosed import fees they lied to us about.

The product its self was not actually as advertised missing the promised "backer exclusive box art" instead we got a sleeve with a picture glued on the front that was not even straight or central.

There customer support has been non existent during all of this.

Utterly atrocious company.
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orangeelephant273
March 14, 2021
"The wonderful 101 campaign has been a…"
The wonderful 101 campaign has been a scam, sendings are hugely late, wrong and from the states!

The site works bad, every time I use it something doesn't work and you lose time for everything
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briansbouniters
March 14, 2021
"Willing to lie and gaslight customers for their own profit"

This is a Review in response to the Yetees handling of the Wonder 101 Kickstarter campaign.

Tldr: Atrocious company with no customer service that is willing to lie, cheat and gaslight its customers to save its self a little money.

This is a company that knowing sent out items that had entirely undisclosed import fees, then blamed the customers that purchased the items for them not telling us about the import duty despite the rules of Kickstarter expressly requiring it, They also sent the item with an invoice that was higher than the actual cost of the item increasing the already undisclosed import fees they lied to us about.

The product its self was not actually what advertised missing the promised "back exclusive box art" instead we got a sleeve with a picture glues on the front that was not even straight or central.

There customer support has been non existent during this.

Utterly atrocious company.  

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AllenHoffman
March 05, 2021
"4+ months and nothing came to my house .-."
I live in Mexico. In September 2020 I ordered some Hat in Time merch and didn't came here. They give you some "tracking code" that doesn't work outside the US. I had to refund my order and didn't work too. I lost around $45 dollars buying in this webpage. Don't buy if you live outside the US. 1 star. Not recommended.
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Debra.Banks
February 20, 2021
"dont buy here"
bought 2 packages that never arrived like 5 months ago! luckily these guys made a refund but they have 0 responsibility for the package

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